THERAPY ATTENDANCE
Attending 80% of therapy appointment is mandatory. Attendance rates below 80% or not calling to cancel a scheduled appointment will not be tolerated and will result in having your child be placed on the waiting list. Clients with 2 no shows will be removed from the schedule immediately.
If your child is ill, please call to cancel your appointment. If your child has a prolonged illness (2 consecutive cancellations due to illness) or contagious illness, you must bring a medical clearance from your doctor in order to resume therapy.
To cancel an appointment, please notify your therapist or leave a message at (310) 337-7115 extension #0 (the operator). When leaving a message, please include the time of appointment being canceled, the therapist(s) name and the available days and times the session can be made up.
Make up sessions are not guaranteed and are subject to time and therapist availability. Therefore make up sessions are usually not at the same time or day and may not be with your regular therapist.
In fairness to all children including those on our waiting list, please note the cancellation policy (per funding agency).
Regional Center, School District & Easter Seals clients:
i. Clients must maintain 80% attendance.
ii. Clients with 2 no shows will be removed from the schedule immediately.
Insurance & Private Pay clients :
i. Clients must maintain 80% attendance.
ii. Clients with 2 no shows will be removed from the schedule immediately.
iii. Clients are allowed 3 cancellations per calendar year that are given with less than 24 hour notice. Starting on the 4th cancellation, the client will be charged a $75 fee per session if cancelled with less than 24 hour notice.
CAREGIVER PARTICIPATION
Caregivers are expected to participate in the therapy process. This includes but is not limited to:
-Followiing through will Home Exercise Plans/ Home Activity Plan on a weekly basis
-Bringing additional supplies to treatment session as needed to address goals of treatment plan. For example, food for eating goals, clothes for dressing goals, AAC device for speech/language goals, or adaptive equipment for mobility goals.
CLIENT PARTICIPATION
If client is not able to participate in their therapeutic services due to non compiance or extended absences, client may be discharged until ready to participate at discretion of therapist and funding source.
